PHONE: 800-525-8212 (leave a message)
All orders go to our fulfillment house to be shipped out immediately. Changes cannot be made after your order is placed.
Please include all relevant information to solving your problem in the email. This includes your BNF confirmation number, mailing address, contact number, and the nature of your problem.
If you encounter the following problems:
Please email us putting "DVD PROBLEM" in the subject line and include your mailing address in the body of the email. We will send you out a replacement right away, but be aware that we are giving priority to those hosting screenings next week.
If you have questions about your screening, we have answers! Please read the Host FAQ -- where you can find all the answers. Really!
If you need to update information about your screening, please log into Brave New Theatrers.